Thetford® Product Service
Kamai offers a comprehensive service for Thetford® products. With us, taking care of the products of this brand is easier! Our specialists are always ready to help and advise
Look no further, we know the solutions.
Check out the video tutorials below
We have 15 years of experience in servicing Thetford products, we guarantee the highest quality of service, because we know these products inside out
How to repair the seal on Porta Potti 565 Excellence?
A step-by-step guide to replacing the seal on the Porta Potti 565 Excellence. Repair your portable toilet quickly, easily and efficiently
How to repair the ventilation seal on Porta Potti 565 Excellence?
A quick guide to repairing the vent seal on the Porta Potti 565 Excellence. Simple and quick steps
How to fix FWT level indicator in Porta Potti Excellence?
Step-by-step instructions for repairing the FWT level indicator in Porta Potti Excellence
How to repair the Porta Potti Qube vent button?
A quick guide to repairing the vent button in Porta Potti Qube. Recover full functionality in a few simple steps
How to repair Lipseal in Porta Potti Qube?
Lipseal repair manual for Porta Potti Qube. Simple steps to keep your portable toilet working without leaks or inconvenience
How to fix the level gauge in Porta Potti Qube?
Porta Potti Qube Level Gauge Repair Guide. Ensure precise readings and comfortable use
Thetford® specialist service
Looking for experts in Thetford products? With 15 years of experience, we provide the highest quality of service. We encourage you to cooperate. Provide your Thetford products with professional care!
- Service only for our customers
- Service in Poland (near Krakow)
- 15 years of experience
- Expert knowledge
Have a problem with a product?
See how simple the service process is
1
Contact with the guardian
Having a problem with a Thetford® product? Contact our account manager directly. We guarantee quick assistance and professional service support. We invite you!
2
Description of the problem
Describe the fault and our supervisor will assess the situation. We guarantee a quick diagnosis and clear instructions for further action, e.g. sending the product back to our warehouse.
3
Transfer to the site
If the guardian diagnoses that the problem cannot be solved on your own, he will refer you to our specialist service.
Frequently asked questions about the site
We've gathered key B2B customer questions and service tips from Thetford® branded products
The maintenance service we offer is dedicated exclusively to our business customers (B2B). We do not provide service for products purchased outside our wholesale range. If you are looking not only for a trusted supplier, but also a partner who can effectively solve any technical problems in a short time, Kamai.eu should be your first choice. Nowadays, the speed and effectiveness of the service is the key to customer satisfaction. By choosing us, you can be sure that the products will be serviced professionally and on site. Your customer will be satisfied not only with the choice of Thetford® products, but also with the quality of after-sales support.
Your customer who has purchased a Thetford® toilet should regularly inspect and clean it at least once a year. If you use it a lot, you should do it more often. Regular inspection and servicing will ensure a long life for your toilet.
Your customer who has purchased a Thetford® toilet should only use dedicated cleaners. The use of others may damage the seals or other components of the toilet.
We recommend that your client use special rinse aids and tablets from Thetford® or Royal®. They are safe for the toilet and the environment.
Yes, your customer who has purchased a Thetford® toilet can replace many parts themselves. However, for complex problems, we recommend contacting an authorized Thetford® service center.
Your client should ensure that the toilet is clean and dry before storing it in the winter. Storage in places where large temperature fluctuations may occur should be avoided.
Your client should ensure that they regularly use dedicated Thetford® and Royal® rinse-off liquids and tabs. If the problem persists, it is worth carrying out a thorough cleaning of the toilet or contact the service.
Your customer should empty the waste tank at least once a week, even if it has not been fully used. Leaving the fluid for a long time can lead to the formation of deposits or unpleasant odors.
Are you looking for a reliable supplier of Thetford® products?
Thetford® products are of the highest quality and therefore more expensive, it is worth cooperating with a proven partner when distributing them. This will avoid unnecessary costs or negative emotions of the customer who advertises the goods