Every company that wants to stay on the market and develop its position must understand that selling a product is just the beginning of a long-term relationship with the customer. At Kamai.eu, we are well aware of this. Our after-sales service is not only a commitment, but above all an investment in building lasting relationships with our business partners.
1. Thetford brand specialists
We are the largest distributor of Thetford brand in Poland and Central and Eastern Europe. Our team consists of specialists who perfectly know each product from Thetford's offer. Thanks to this, we are able to provide support in any situation, regardless of the problem.
2. Quick response to requests
We believe that the key to a successful after-sales service is responsiveness. That is why our team is available almost 24/7 to answer any question, solve a problem or provide advice.
3. Training for partners
We understand that some problems can be avoided with proper training. That is why we offer our partners regular training in the use and maintenance of Thetford products.
4. Spare parts and accessories
Thanks to our warehouse full of spare parts and accessories for Thetford products, we are able to quickly deliver the necessary elements for repair or service.
5. Constant communication
We make sure that our partners are kept informed about the status of service requests, potential problems or new products in the offer. Regular updates and communication are key to building trust.
6. On-site technical support
In situations requiring on-site intervention, our service team is ready to act quickly. We are able to travel to the customer to help solve the problem on the spot.
Summation
The after-sales service at Kamai.eu is not only technical support. It is primarily a work philosophy based on building lasting relationships with our business partners. Thanks to our commitment and expertise, our partners can count on support at every stage of cooperation. Our goal is not only to provide a product, but above all to ensure that it will serve our customers for many years.
